Retail General Manager
THE TEAM:
Founded in 2018 and headquartered in Boca Raton, Florida, Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, along with a cutting-edge online platform that is setting a new standard for a sophisticated, data-driven, modern cannabis experience.
Since its founding in 2018, Jushi has grown from just a handful of people with an idea to more than 1500 employees strong. The Company has scaled its operations in seven states, including Pennsylvania, Virginia, Massachusetts, Illinois, California, Nevada, and Ohio, and has been named one of the top five cannabis companies to work for by Cannabis Business Times.
The Company operates more than two dozen retail locations across the country under the retail brand, BEYOND / HELLO™ as well as under the recently acquired brands, Nature’s Remedy, and NuLeaf. The Company provides an unparalleled in-store experience, coupled with online reservations and in-store express pickup.
Each day, Jushi team members continue to grow, cultivate, process and manufacture a comprehensive suite of cannabis brands under the names: The Bank, The Lab, Tasteology, Nira + Medicinals and Sèche, which are addressing a wide variety of consumer and patient needs across multiple states.
THE OPPORTUNITY
The Retail General Manager is primarily responsible for the management, maintenance, and supervision of day-to-day retail operations activity of the dispensary location. The Retail General Manager will be responsible for interviewing, hiring, and training employees and is accountable for all aspects of managing the retail store. The Retail General Manager will ensure all associates adhere to the company mission statement and core values while maintaining high ethical standards and professionalism.
- Meets operational expectations and maintains high product quality standards by following and upholding all of the Jushi’s policies, procedures, and security protocols
- Responsible for following Retail Operations Policy Guide to ensure consistent store operations across all retail locations of The Jushi brand; Creating brand loyalty, brand consistency, and ensuring repeat guest visits
- Interfaces with vendors, Purchaser, and Security personnel to coordinate the purchase of products, retail products in diversified markets.
- Performs tracking functions to account for inventory, ordering, accounts payable, logistics and deliveries, and sales; May assist the corporate office in analyzing data for trends
- Responsible for monitoring and using security cameras to maintain safety and security of facility; Ensuring regulatory compliance and upholding Jushi’s operations standards
- Retains thorough and comprehensive knowledge of guest services, patient benefits, potency, contaminant and homogeneity testing procedures and benefits, sales, discounts and promotions, product pricing, Jushi’s policy and procedure, regulations, HIPPA compliance, all functions of operations, and acts as a resource for all staff members
- Monitors overall retail sales and creates practical solutions to increase sales, including creation, implementation, and evaluation of promotions, discounts, and guest benefits
- Responsible for inventory control; Performing all receiving, transferring, reporting, reconciling, and inventory management functions within our software.
- Ensures cleanliness and organization of store, retail storage areas, office and store supplies, and any production areas of the facility; Oversees the stocking of retail items and supplies, and sanitization of all areas, including restrooms
- Responsible for increasing sales and profitability, by ensuring efficient operations, utilizing cost-saving measures, increasing productivity and limiting discretionary spending
- Responsible for overseeing team performance and the development, recruiting, training, and retention of high-caliber employees, including grooming staff for internal promotions and increased responsibility
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
- Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience
- Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
- High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
- Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
- Bilingual skills a plus.
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
- Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require
- An environment with moderate to loud noise level
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI:
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
BONUS DUTIES YOU SHOULD UNDERSTAND:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.